1. To make Bookings:

– Guaranteed reservations require 100% advanced payments.
– Cancellations can be made without penalty 7 days before the arrival date.
– Any cancellation received within 7 days before the arrival date will incur a cancellation fee equivalent to the entire booking charge.
– Failure to arrive at our property will be treated as a No-Show and no refund will be given. Also, the booking amount or token advance can’t be adjusted or carried forward to future bookings.

1. Check-In and Check-Out:

– Check-in time: 2:00 PM.
– Check-out time: 12:00 PM.
– Early check-in or late check-out is subject to availability and may incur additional charges.
– Unmarried couples are not allowed.

2. Identification:
– Valid government-issued photo identification is required for all guests at the time of check-in.

3. Payment Policy:
– A valid credit card or advance payment is required to confirm your reservation. Full payment may be required at the time of booking or upon check-in.

4. Guest Conduct:
– Guests are expected to respect the property, staff, and other visitors. The hotel reserves the right to refuse service or evict guests for misconduct.
– Primary guest should be atleast 18 years of age.
– Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s).

5. Pets and Smoking Policy:
– Pets are not allowed unless explicitly stated.
– Smoking is permitted only in designated areas. A fine may apply for smoking in non-smoking zones.

6. Damage to Property:
– Guests are responsible for any damage caused to the property during their stay and may be charged accordingly.

Cancellation Policy:
1. Standard Cancellation Policy:
– Cancellations made 7 days or more before the check-in date will be eligible for a full refund.
– Cancellations made within 7 days of the check-in date will incur a cancellation fee equal to one night’s stay.

2. Non-Refundable Bookings:
– Certain promotional rates or packages may be non-refundable. Please review the specific terms at the time of booking.

3. No-Show Policy:
– In case of a no-show, 100% of the booking amount will be charged as a cancellation fee.

4. Force Majeure:
– In case of unforeseen circumstances such as natural disasters or government restrictions, the hotel will consider flexible options for rescheduling or refunding.

For further clarification or assistance, please contact our reservations team.